Q1: Does this listing include the tire, spokes, or the outer metal hub shell?A: No. This product is the Internal Motor Core assembly only (consisting of the internal axle, stator windings, copper coils, magnets, and planetary gears). It does not include the outer wheel casing, spokes, rim, or tire. It is designed to slide directly into your existing Duotts C29 wheel shell.
Q2: How can I verify if my original motor core is the component that failed?A: If your LCD display shows a motor fault code (such as Error 07), or if the rear wheel feels heavily resisted or "notchy" when turned by hand while the e-bike is turned completely off, the internal magnets are melted or the phase wires have shorted inside the core.
Q3: Can this 750W core be used to upgrade the 250W European version of the C29?A: While the physical frame dropouts may accept the axle spacing, running a 750W core requires a corresponding 48V controller and battery capable of delivering the necessary amperage. For safety and performance reasons, this is recommended strictly as a direct replacement for the standard 750W model.